FAQ – Common Questions About Transformers and Switchgear

FAQ

Are you a trading company or manufacturer?

We are a professional factory with 25 years experience in the field of High and Low voltage switch gears, Substation, transformers etc.

Where is your manufacture?

Our manufacture located in Liaocheng city, Shandong province.

Why should we buy from you not from other suppliers?

As an enterprise specializing in transformer production for 25 years, we have high quality, fast delivery, guarantee after-sales service and factory price. What's more, we have ISO9001, ISO45001, ISO14001 , UL , CE certificates and IEC, ANSI, KEMA, GOST standard.

Do you provide customized services?

We offer OEM/ODM service, can print your logo on the products. our professional technical and quotation team can provide best solutions according to your drawing and parameters.

What is your MOQ?

Our MOQ is 1-5 pieces for different size.

How long is your lead time?

It depends on the product requirement and quantity. Generally, 20-30 working days is available.

How do you solve quality problems?

We test every product before shipping.Please provide detailed photos of quality problems. our technical and quality testing department will analyse. We will make a satisfied solution within 2 days.

What is your payment terms?

30%T/T in advance, 70% before shipment. West union, L/C are also acceptable.

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Do every product with care and dedication.